FAQ's categories
  • Do you support the Fast Healthcare Interoperability Resources (FHIR) API?

    Yes, we support the FHIR API.

    Our platform recognizes the significance of healthcare data interoperability, and the FHIR standard is a crucial part of achieving seamless integration within the healthcare ecosystem. By supporting the FHIR API, we facilitate the exchange of health information, providing developers and healthcare professionals with a standardized and interoperable framework for data sharing.

  • How can I access the API documentation?

    Please, register on the developer portal and sign up the Agreement to ger access to all the available API documentation. 

  • How can i contact AdvancedMD if I have questions about the User agreement?

    You can use the Contact form on the portal and send your question. Our team will contact you for the further discussion. Please, find the Contact Form in bottom left corner in the footer 

  • How can I contact AdvancedMD if I have technical API questions?

    For your convenience, we have added lots of documentation for the different APIs, ODBC topics. In addition, there are a lot of common questions in FAQ section. If you can`t find the question you are interested in, please fell free to contact us using the special Contact Form related to tech questions. You can find it on the Contact Form page or on the APIs Documentation page. Please, note that this form is available when you are a registered developer. 

  • How can I create a pops ticket for elation?

    Go to System Settings > Providers/Groups > Providers, and find the provider that is not working.

    Then take his profile value (the 5-6 character code, not the ID) and submit a POPS ticket to have them map it.

    For the POPS ticket, I usually just title it “Elation – Map New Provider” and then in the body, put

    Office Key: 133622

    AMD Profile: ________

    Elation ID: 493874679971842

  • How can I get the API documentation?

    To access the API documentation based on the provided information, follow these steps:

    1. Log in:
      • Ensure that you are authenticated as a user on the platform.
    2. Navigate to the APIs Block:
      • Once logged in, go to the platform's main page or dashboard.
  • How can I login to the portal?

    There is Log in / Sign up block in the top right corner next to Search field. Please, click the Log in button and fill in your username and password. If you don`t have credentials yet, you will need to register. Switch to the Create new account tab and proceed with the registration. 

  • How can I register?

    There is Log in / Sign up block in the top right corner next to Search field. Please, click Sign up button. You will be redirected to the Create New Account page. Fill in all the required fields. You can also add your avatar (it`s optional) and click Create new account button. 

  • How can i restore my password?

    There is Log in / Sign up block in the top right corner next to Search field. Please, click on any of the buttons, you will be redirected to the Login page. Switch to the Reset your password tab. Fill in your password. Instructions will be sent to your email. 

  • How can I test the provided API?

    To test the provided API, follow these general steps:

    1. Access API Documentation:
      • Refer to the API documentation provided in the APIs block. Look for information on endpoints, authentication methods, request parameters, and response formats.
    2. Understand Authentication Requirements:
      • Identify the authentication method required for accessing the API. Common methods include API keys, OAuth tokens, or other authentication mechanisms. Ensure that you have the necessary credentials.
    3. Construct Test Requests:
      • Create test requests based on the information in the API documentation. Include necessary headers, parameters, and authentication details. Pay attention to request methods (GET, POST, PUT, DELETE) and their corresponding endpoints.
    4. Submit Requests:
      • Send the constructed requests to the API endpoints. Monitor the responses for status codes, which indicate the success or failure of the request. A successful request typically returns a status code in the 2xx range.
    5. Inspect Responses:
      • Examine the responses for the expected data format and content. Check for any error messages or unexpected behavior. Use the information provided in the API documentation to interpret response data.
    6. Explore Different Endpoints:
      • Test various API endpoints to explore different functionalities. Pay attention to how the API handles different types of requests and parameters.
  • Is there a sandbox environment available?

    Yes, a sandbox environment is available for testing the API.

    Our platform understands the importance of allowing developers to experiment, validate, and refine their integrations in a controlled environment before deploying to the production environment. The sandbox environment is a dedicated space where you can safely test and interact with the API without affecting real data or operations.

  • What is the ODBC?

    The ODBC (Open DataBase Connectivity) allows you to create a data warehouse on your end to mirror AdvancedMD’s database for things like demographics, appointments, financials, master files, insurances, etc.  We also have an EHR side that holds much of the clinical data, such as lab results, allergies, meds, etc.  So if you’re looking to pull a lot of data out of AdvancedMD and do reporting/analytics, the ODBC is what you want.

  • What types of API AdvancedMD supports?

    • Partner API Documentation
    • EHR API documentation 
    • ODBC documentation